Privacy Policy

Effective Date: October 1, 2026
Last Updated: October 1, 2026

Black Swan Team (“Black Swan Team,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit blackswanrealtor.com (the “Website”), communicate with us, request information, schedule a consultation, or use our real estate services.

Black Swan Team is a real estate team affiliated with DHS Realty and provides real estate services in Texas.

This Privacy Policy explains what information we may collect, how we use it, when we may disclose it, the choices available to you, and how you may contact us regarding your information.

By using this Website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information directly from you, automatically through your use of the Website, and from third-party services used to operate our Website and business.

Information You Provide to Us

When you contact us, submit a form, request real estate information, schedule a consultation, download a resource, communicate with us, or otherwise interact with us, you may provide information such as:

  • Name

  • Email address

  • Telephone number

  • Preferred method of contact

  • Information about your real estate needs or interests

  • Property address or information

  • Desired location, neighborhood, or geographic area

  • Home-buying or home-selling preferences

  • Approximate price range or budget

  • Desired timeline

  • Information you include in messages or form submissions

  • Any other information you voluntarily provide to us

If you become a client, we may collect additional information reasonably necessary to provide real estate brokerage services, facilitate a transaction, satisfy legal or regulatory requirements, or communicate with parties involved in your transaction.

Please do not submit sensitive personal information through general Website contact forms unless it is specifically requested and reasonably necessary.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically through cookies, analytics tools, server logs, pixels, tags, and similar technologies.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location derived from your IP address

  • Referring website or source

  • Pages viewed

  • Links or buttons clicked

  • Date and time of visits

  • Time spent on pages

  • Website navigation and interaction information

  • Search activity on the Website

  • General traffic and usage information

  • Advertising or device identifiers where applicable

We use this information to operate the Website, understand how visitors use it, measure marketing effectiveness, improve Website performance and content, prevent fraud or misuse, and support our business operations.

2. HOW WE USE YOUR INFORMATION

We may use personal information for purposes including:

  • Responding to questions and inquiries

  • Scheduling consultations

  • Providing real estate information and services

  • Assisting prospective buyers, sellers, investors, landlords, tenants, or relocating clients

  • Providing property or market information requested by you

  • Following up regarding your real estate interests

  • Communicating with current and prospective clients

  • Maintaining client and prospective-client relationships

  • Operating, maintaining, securing, and improving the Website

  • Understanding Website traffic and visitor behavior

  • Measuring the effectiveness of our advertising and marketing

  • Personalizing Website or marketing experiences where permitted

  • Maintaining business and transaction records

  • Protecting against fraud, misuse, security threats, or unlawful activity

  • Complying with legal, regulatory, professional, brokerage, and recordkeeping obligations

  • Establishing, exercising, or defending legal claims

  • Carrying out other purposes disclosed to you when information is collected or with your consent

We attempt to collect and use only information reasonably necessary for legitimate business purposes.

3. REAL ESTATE INQUIRIES AND CLIENT INFORMATION

Information submitted through this Website does not by itself establish a broker-client, fiduciary, agency, or other professional relationship.

If you engage Black Swan Team or DHS Realty for real estate brokerage services, additional agreements, disclosures, notices, and legal requirements may govern the collection and handling of information related to that relationship or transaction.

Information related to a real estate transaction may need to be disclosed to or exchanged with other parties involved in the transaction, including brokers, agents, title companies, lenders, inspectors, appraisers, attorneys, contractors, transaction-management providers, multiple listing services, government entities, and other service providers, as appropriate or required.

4. WEBSITE HOSTING AND SQUARESPACE

This Website is hosted by Squarespace.

Squarespace may collect and process information necessary to provide, secure, maintain, analyze, and improve its website-hosting services. Depending on your interaction with the Website, this may include information about your browser, network, device, IP address, pages viewed, referring pages, and interactions with the Website.

Squarespace may process information independently in accordance with its own privacy practices.

5. GOOGLE ANALYTICS

We may use Google Analytics or related Google measurement technologies to understand how visitors find and interact with the Website.

Google Analytics may collect information such as:

  • Device and browser information

  • Approximate geographic information

  • Pages visited

  • Session information

  • Website interactions

  • Referral sources

  • Advertising and campaign information

  • Identifiers stored in cookies or similar technologies

We use analytics information to understand Website usage, improve Website performance, evaluate our marketing efforts, and make decisions regarding Website content and services.

Google may process information collected through Google Analytics in accordance with Google's own policies and contractual terms.

You may be able to limit analytics collection through our cookie controls, your browser settings, or privacy tools offered by Google.

6. META PIXEL AND DIGITAL ADVERTISING

We may use advertising and measurement technologies provided by Meta Platforms, Inc., including the Meta Pixel, as well as other advertising platforms.

These technologies may collect or receive information regarding your device and your interactions with our Website. Depending on our advertising configuration and your privacy choices, this information may be used to:

  • Measure advertising performance

  • Understand whether advertising resulted in Website visits or other actions

  • Create or measure advertising audiences

  • Deliver or improve advertising

  • Limit repetitive or irrelevant advertising

  • Analyze marketing campaigns

Third-party advertising providers may use cookies, pixels, device identifiers, and similar technologies subject to their own privacy policies and applicable law.

Where required, non-essential advertising technologies may be controlled through cookie or consent-management settings.

7. COOKIES AND SIMILAR TECHNOLOGIES

The Website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may fall into categories such as:

Essential or Required Cookies. These are used to operate, secure, and provide core Website functionality.

Functional Cookies. These may remember preferences or provide enhanced Website functionality.

Analytics and Performance Cookies. These help us understand Website traffic, usage, and performance.

Advertising or Marketing Cookies. These may be used to measure advertising, understand marketing performance, or provide more relevant advertising.

Some cookies may be placed by third parties whose services are integrated into the Website.

Depending on your location and applicable law, you may be provided with controls allowing you to accept, reject, or manage certain non-essential cookies.

You may also configure your browser to block or delete cookies. Blocking certain cookies may affect the functionality or performance of some portions of the Website.

8. EMBEDDED CONTENT AND THIRD-PARTY SERVICES

Our Website may contain or embed content and services from third parties, including services such as:

  • Google Maps

  • Google Analytics

  • Google reviews or other Google services

  • Meta/Facebook

  • Instagram

  • YouTube

  • Scheduling or appointment tools

  • Real estate search or IDX services

  • Customer relationship management systems

  • Other marketing, analytics, communication, or Website tools

When you interact with embedded third-party content, the third party may receive information such as your IP address, browser or device information, the page you visited, and information regarding your interaction with its service.

Your interaction with these services is also governed by the privacy policies and terms of the applicable third parties.

9. REAL ESTATE SEARCH, IDX, AND CRM SERVICES

We may use third-party real estate technology providers, including IDX, property-search, lead-management, customer relationship management (“CRM”), communication, or related services.

If you use a property-search feature, register for property alerts, request information about a property, or otherwise interact with one of these services, information you provide may be processed by the applicable technology provider on our behalf.

This may include contact information, property-search preferences, saved properties, inquiry history, and information about your interaction with real estate listings or related communications.

These providers may process information as service providers or processors for Black Swan Team and may also have their own privacy obligations and practices.

10. HOW WE DISCLOSE INFORMATION

We do not disclose personal information to third parties simply for their independent use unless disclosed to you, permitted by law, or otherwise described in this Privacy Policy.

We may disclose information to categories of recipients including:

  • Our brokerage and affiliated real estate professionals

  • Website hosting providers

  • CRM and lead-management providers

  • IDX and property-search providers

  • Email, telephone, text-message, and communications providers

  • Analytics providers

  • Advertising and marketing providers

  • Scheduling providers

  • Cloud storage and technology providers

  • Professional advisers, accountants, attorneys, and consultants

  • Vendors assisting us in operating our business

  • Real estate professionals and transaction participants when necessary to provide requested services

  • Government, regulatory, judicial, or law-enforcement authorities when legally required

Service providers may receive information only as reasonably necessary to perform services for us, subject to their applicable contractual and legal obligations.

11. SALE OF PERSONAL INFORMATION

Black Swan Team does not sell personal information for monetary compensation.

Certain privacy laws define “sale,” “sharing,” or similar terms more broadly than an ordinary exchange of information for money. Under those definitions, some use of third-party advertising or analytics technologies may potentially constitute “sharing,” targeted advertising, or another regulated disclosure.

Where applicable law provides you with the right to opt out of such processing, you may exercise that right through available Website privacy or cookie controls or by contacting us using the information below.

We do not knowingly sell sensitive personal information.

12. COMMUNICATIONS, EMAILS, AND TEXT MESSAGES

If you provide your email address or telephone number and request that we contact you, we may communicate with you regarding your inquiry, requested services, properties, real estate needs, appointments, or our business relationship.

Where permitted by law and consistent with your choices, we may also send marketing or informational communications.

You may unsubscribe from marketing emails by using the unsubscribe instructions included in those communications, if applicable.

You may opt out of marketing text messages by replying STOP where that functionality is provided or by contacting us.

Opting out of marketing communications does not prevent us from sending communications reasonably necessary to respond to your request, provide requested services, manage an existing transaction or relationship, or satisfy legal obligations.

Message and data rates may apply to text messages depending on your wireless provider and plan.

13. DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS

Some browsers and devices provide “Do Not Track” or other privacy preference signals.

Because there is not a single universally applicable standard governing all such signals, the Website may not respond to every browser-based “Do Not Track” signal.

Where applicable law requires recognition of a legally valid universal opt-out mechanism or privacy preference signal, we will endeavor to honor such signals as required by applicable law.

14. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Respond to inquiries

  • Provide requested services

  • Maintain business and client relationships

  • Maintain real estate transaction and brokerage records

  • Comply with legal, regulatory, tax, accounting, and professional obligations

  • Resolve disputes

  • Prevent fraud or abuse

  • Enforce agreements

  • Establish, exercise, or defend legal claims

Different categories of information may be retained for different periods.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and record-retention requirements.

15. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no Internet transmission, electronic storage system, website, or information-security system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

16. CHILDREN'S PRIVACY

This Website is intended for a general audience and is not directed toward children under 13 years of age.

We do not knowingly collect personal information online from children under 13 without appropriate parental or legal consent.

If you believe a child under 13 has provided personal information to us through this Website, please contact us so we can review the situation and take appropriate action.

17. STATE PRIVACY RIGHTS

Depending on where you reside and whether a particular privacy law applies to Black Swan Team, you may have rights regarding your personal information.

These rights may include the right to:

  • Confirm whether we process your personal information

  • Access personal information we maintain about you

  • Correct inaccurate personal information

  • Request deletion of certain personal information

  • Obtain a portable copy of certain personal information

  • Opt out of certain sales or sharing of personal information

  • Opt out of certain targeted advertising

  • Opt out of certain profiling or automated decision-making activities

  • Limit certain uses or disclosures of sensitive personal information

  • Withdraw consent where processing is based on consent

  • Appeal certain decisions regarding a privacy request

  • Exercise privacy rights without unlawful discrimination or retaliation

These rights are subject to the scope, applicability, exceptions, and limitations of applicable law.

Submitting a request does not guarantee that we are legally required to fulfill it. We may need to verify your identity before processing a request, and applicable law may permit or require us to retain certain information.

Texas Residents

The Texas Data Privacy and Security Act (“TDPSA”) provides qualifying Texas consumers with certain rights concerning personal data when the law applies to the business processing that data.

Those rights may include access, correction, deletion, portability, and the ability to opt out of certain targeted advertising, sales of personal data, or qualifying profiling activities.

Certain businesses and categories of information are exempt from some or all provisions of the TDPSA. We will process verified privacy requests in accordance with the law applicable to us.

If we deny a request that you have a legal right to make, you may contact us to appeal the decision by using the contact information below and stating that your request is a Privacy Request Appeal.

Residents of Other States

Residents of California, Colorado, Virginia, Connecticut, Utah, and other states with comprehensive consumer privacy laws may have additional rights if the applicable law applies to Black Swan Team.

We will honor legally valid privacy rights as required by applicable law.

18. HOW TO SUBMIT A PRIVACY REQUEST

To request access, correction, deletion, portability, or another privacy right that may apply to you, contact:

Black Swan Team
Email: info@blackswanrealtor.com
Phone: 972-838-8694
Website: blackswanrealtor.com

Please include enough information for us to understand your request and, where necessary, reasonably verify your identity.

We may request additional information solely for verification or processing of your request.

Authorized agents may submit requests where permitted by applicable law, although we may require documentation establishing the agent's authority and/or verification directly from the consumer.

If you wish to appeal a decision regarding a privacy request, email us with the subject line “Privacy Request Appeal.”

19. THIRD-PARTY LINKS

The Website may contain links to websites or services operated by third parties.

Once you leave our Website or interact with an independent third-party service, that third party's privacy policy and terms may apply.

We are not responsible for the privacy, security, content, or practices of websites or services that we do not control. We encourage you to review the privacy policies of third-party websites and services before providing personal information.

20. SOCIAL MEDIA

Black Swan Team may maintain profiles on social media platforms such as Facebook, Instagram, LinkedIn, YouTube, and other platforms.

If you interact with us through a social media platform, the platform may collect and process information according to its own privacy policy. Information you choose to make public through social media may be visible to others.

This Privacy Policy applies to information Black Swan Team controls and does not govern independent processing performed by social media companies.

21. INTERNATIONAL VISITORS

Black Swan Team primarily provides real estate services in Texas and the United States.

If you access the Website from outside the United States, you understand that information may be processed or stored in the United States or other jurisdictions in which our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws of your country.

If applicable international privacy law grants you additional rights regarding your personal information, you may contact us using the information provided in this Privacy Policy.

22. LEGAL DISCLOSURES

We may disclose personal information if we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or legal process

  • Respond to lawful requests from government or regulatory authorities

  • Protect our rights, property, clients, Website, or business

  • Protect the safety or rights of another person

  • Investigate fraud, security incidents, or unlawful conduct

  • Enforce agreements or policies

  • Establish, exercise, or defend legal claims

23. BUSINESS TRANSFERS

If Black Swan Team or relevant business assets are involved in a merger, acquisition, reorganization, financing, sale, transfer, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

24. FAIR HOUSING AND NON-DISCRIMINATION

Black Swan Team supports and complies with applicable federal, state, and local fair housing and anti-discrimination laws.

We do not use information collected through this Website for unlawful housing discrimination.

Information used in connection with advertising, marketing, analytics, or real estate services is intended to be processed in accordance with applicable fair housing and anti-discrimination requirements.

25. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our Website, services, technology, business practices, legal requirements, or third-party providers.

When we update the Privacy Policy, we will revise the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Material changes may be communicated through the Website or through other appropriate means where required by law.

26. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or personal information associated with you, or if you wish to submit a privacy request, please contact:

Black Swan Team
Affiliated Brokerage: DHS Realty
Email: info@blackswanrealtor.com
Phone: 972-838-8694
Website: blackswanrealtor.com

Texas Real Estate License Information:
Alicia Brown — Texas Real Estate Sales Agent License #0719490
Roland Brown — Texas Real Estate Sales Agent License #0719350

Black Swan Team provides real estate brokerage services through DHS Realty in accordance with applicable Texas law and Texas Real Estate Commission requirements.